Privacy Policy
Need for Keys, operated by EverRise Holdings LLC ("Need for Keys," "we," "us," or "our"), respects your privacy. This policy explains the information we collect, how we use it, and how we handle information related to our SMS messaging program.
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Program Terms and Conditions
1. The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (602) 269-0700.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at everriseholdingsaz@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at everriseholdingsaz@gmail.com.
Information we collect
We may collect information you provide to us, including your name, mobile phone number, email address, ZIP code or service location, vehicle year, make and model, key or service details, photos or other information you choose to provide, and your SMS consent preferences. We may also receive information when you call, text, email, submit our website form, or otherwise contact us.
How we use information
We use information to respond to service requests; prepare quotes; schedule and coordinate mobile automotive key service; communicate appointment, arrival and job-status updates; provide customer support; maintain business records; process transactions through service providers when applicable; protect our business and customers; and comply with legal obligations.
Information sharing
We do not sell customer personal information. Customer information is not shared with third parties or affiliates for marketing or promotional purposes. We may disclose information to service providers that help us operate our business, when necessary to provide a requested service, to protect rights or safety, or when required by law. All sharing described in this policy excludes mobile opt-in data.
Contact us
Need for Keys / EverRise Holdings LLC
Phoenix, Arizona
Phone: 602-269-0700
Email: everriseholdingsaz@gmail.com